It was my first time buying from the store and I am very impressed. Communication was prompt and the items came packed very nicely, like a luxury item. The bag itself looks exactly as described, the leather is very soft and the bag actually does fit a lot of necessary things, like an umbrella and water bottle so super convenient. I would say there is a small downside in that because of the way the chain / strap is attached, when you put things inside the shape gets a little distorted - altgough I think its okay for most people.
