Frequently asked questions

About us

We are a Singapore brand founded in 2015, offering leather goods including handbags, backpacks, briefcases, totes and more.

Click here if you want to find out more.

We want to offer leather goods as everyday companions that make daily life better through affordable pricing, practical design and quality workmanship.

We have a showroom at 10 Ubi Crescent, Singapore. See the directions guide here.

Shipping

Currently we ship to Singapore, Malaysia, Philippines, Brunei, Australia and New Zealand

Singapore

3-7 working days

Malaysia, Philippines, Brunei, Australia and New Zealand

5-12 working days


Corporate/bulk order

For corporate and bulk orders, we offer services such as:

  • Embossing of logo and characters
  • Custom color
  • Custom design (subject to complexity)

Every project is unique, we will come up with a personalized project plan to cater to different budgets and requirements.

Product care

  • Keep it dry. If caught in the rain, use dry tissue to wipe down when under shelter or at home.
  • Use regularly. If you are not using it for a period of time, we recommend airing the bag once a week with the dust bag open in an airy place such as the living room.
  • If you have leather oil or cream, apply it on the polishing cloth that comes with your order, and use the cloth to spread it evenly across the bag.

Please bring your bag down to our showroom for us to take a look and assist.

All items including small leather goods come with 1 year hardware warranty. This covers zip, buckle, buttons and even sewing.

You may check with us even after warranty, we will do our best to assist.

We offer an exchange/return policy that lasts 7 days from receiving the items.

  • For exchange, you can change to other design/color, and top up the difference if any. Excess amount paid can be kept as store credits. Store credits do not expire.
  • For returns, item can be returned for store credits which can be used to offset subsequent orders. Store credits do not expire.

For more detailed policy info, click here.

Why us?

All items including small leather goods come with 1 year hardware warranty. This covers zip, buckle, buttons and even sewing.

You may check with us even after warranty, we will do our best to assist.

Getting a gift for someone? Enjoy free gift wrapping and personal card to make your recipient's day.

From ordering to unboxing, we strive to make the experience a pleasant one.

All leather goods are packed in dust bags, which are then packed inside a box for protection during delivery. Each order also comes with a polishing cloth.

Membership

The membership is free, lifetime, and can be shared among friends!

  • Lifetime 10% storewide discount with no minimum spend
  • 20% birthday month multiple use discount with no minimum spend
  • Exclusive members-only sales

For more info, click here.

Simply spend above S$250 in single order to join the free lifetime membership.

For more info, click here.

Questions? Ask us here!